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How do I cancel my purchase?

You will be able to cancel your purchase within 14 calendar days from the online contracting of the product, provided you have not used it beforehand. Cancellation cannot be requested from the first day of product contracting.

To request a refund, you must send an e-mail to: returns@sabagroup.com, indicating in the subject "Cancellation (contracted product)" and the reference of your purchase.

The refund for the purchase amount will be credited to the same payment method used and at no additional cost, as long as it is within the allowed cancellation period. Once the refund is processed, you will receive a confirmation e-mail.

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